AeroFlow Design and Product Features:
What type of
plastic does AeroFlow use?
The plastic we use is Implex Plus manufactured by Atoglas North
America. Implex impact acrylic sheet combines the UV stability
and other physical properties of standard acrylic sheet with
impact strength that is SIX TIMES greater than standard acrylic.
Implex sheet is suitable for outdoor and indoor applications
where impact strength is critical. IMPLEX Impact Acrylic sheet
offers impact resistance along with excellent weatherability,
clarity and processing characteristics. IMPLEX sheet combines
the well known weatherability of Acrylic with proprietary impact
resistant chemistry, producing a tough clear material. These
properties along with outstanding thermoforming characteristics
provide a superior material for today's more demanding
IMPLEX sheet incorporates proprietary technology that results in
significantly greater toughness than standard Acrylic sheet.
IMPLEX sheet resist hazing, surface dullness and progressive
*Information provided from Atoglas North America. Implex
Technical Manual and PLA-65 Implex Fabricating Manual. Implex®
is a registered trademark of Ato Hass, Co.
screens DOT approved?
Yes, our screens are D.O.T approved. We
stamp each screen with D.O.T. and all relevant numbers, which is
important if you live in a state with vehicle registration
Why do AeroFlow screens work better than
We make screens that offer more protection with less buffeting
by utilizing these basic design concepts:
Compound vs. Simple Curves - We use compound curves in our
designs to add strength and create a more aerodynamic shape to
better control the airflow. For instance, an egg shape is more
aerodynamic than a flat or can shape.
Airfoils & Laminar Flow - Our definition of Laminar Flow is
different than the technical definition of Laminar Flow. We do
this to help the customer understand how and why our windscreens
Our definition of Laminar Flow is: Air "sticking" to the
frontside and the backside of the windscreen, with slower moving
air on one side & faster on the other. When this air connects,
it smoothes out the air leaving the top of the screen. This
smooth airflow hits the lip at the top of the screen and kicks
it 4-6" higher than a screen without this design. This lip and
the screen has to be designed perfectly for this to happen.
Other screens may have this lip but if it is not engineered to
work with the rest of the screen it will not have the same
What is a Laminar Flow Plate?
Laminar Flow Plates attach under the
windscreen, usually up against the dash. The
increased air intakes at the bottom of the screen allows more
air flow under the AeroScreen and up the dash. The Laminar Flow
Plate controls this airflow and attaches it to the backside of
the AeroScreen. The airflow then follows the AeroScreens
contours to the top of the AeroScreen where it merges with the
airflow from the front. This combined airflow smoothes out the
air leaving the top of the screen, which, in turn, is pushed up
and over the driver and passenger.
Why a 2-piece fairing design?
Use of this concept allows us to design an
air intake between the body (lower half) and windscreen (upper
half.) The intake relieves back pressure and allows Laminar
Airflow. The body is designed to direct air down and away from
the bike. These solutions are called Half Fairings and provide
more coverage than a windscreen, but not full fairing / touring
comfort, which is why we have designed AeroGards.
What are AeroGards?
AeroGards (also know as Fairing Lowers) are
designed to direct air away from the legs and torso that comes
around the gas tank. By redirecting that air they also help
maintain the integrity of the fairing's envelope of protection,
in some cases they nearly double the effectiveness. While
designed to work in conjunction with our fairings they should
improve the performance of any larger than stock screen.
What is Dual-Lok?
Dual-Lok (TM) is an industrial strength
interlocking fastening system made by 3M (TM). Dual-Lok attaches
to your bike or headlight with an adhesive backing safe for
motorcycle/automotive applications. Each piece has mushroom
shaped stems which interlock together to form a strong secure
hold. An audible "snap" is heard once Dual-Lok is engaged,
taking the product off is just as easy. Dual-Lok circles,
squares or strips are available from AeroFlow, please call us to
place an order.
*Remember - When you apply an adhesive backed fasteners, the
bonding surface must be clean, dry and free of contaminates.
Rubbing down the fastener after application will improve
Please Note: Dual-Lok is not a warranty item. The mounting
surface must be completely clean for Dual-Lok to adhere
correctly. If the mounting surface is cleaned properly the
Dual-Lok will stick. Dual-Lok should be replaced every 12-18
months, depending upon wear and usage.
How dark is the smoke screen?
The smoke color is part of the plastic. It
is not painted on or a film tint, so you do not have to worry
about the smoke color peeling or scratching. The plastic is dark
black, not brown or gray. On a scale of 1-10, 10 being opaque,
it would rate a 8 1/2".
AeroFlow Purchase, Shipping, Warranty and
Where can I purchase AeroFlow products in the USA?
You can purchase AeroFlow products from any
BMW Dealer or direct from us. We accept all major credit cards
or checks. Please contact us for more detailed information.
Where can I purchase AeroFlow products outside the USA?
Click here for International shipping
Why doesn't AeroFlow offer a shopping cart with exact shipping
Because AeroFlow does it the old-fashioned way, by hand,
with real customer-service people who review, process and
package each order individually. We want to make sure your order
is correct and packaged in the most efficient way possible to
save you money and reduce costly mistakes.
Most shopping carts automatically calculate and instantly charge
for product & shipping, but do not always properly adjust
shipping costs for larger box-sizes requiring dimensional
weights, or allow for multiple-item shipments, or for any other
variables your order requires. You select the products, and you
are charged immediately. Your order gets shipped. Then if your
order isn't correct for any reason, exchanges or returns have to
be handled, adjustments to your credit card made. Not the way
AeroFlow would like your order experience with us to be handled.
By reviewing and packaging your order before processing your
charges, we can do our best to make sure it's correct. Any
questions or concerns regarding product selection or shipping
methods and cost can be addressed beforehand. We will package
your order using the most cost-efficient box sizes possible,
combine multiple-product orders when possible, then calculate an
exact shipping cost, based upon the actual package size, weight,
and shipping method requested. Then, after your order is
packaged and ready for shipment, we will charge your credit
We will be happy to provide an exact shipping cost quote or
estimated time of arrival or any other information. Give
us a call
or send us an email firstname.lastname@example.org.
How do you ship?
Standard shipping method is UPS Ground,
unless another service is requested.
What is the order/warranty/return policy?
All components of AeroFlow, Corp. products
are warranted for 90 days from date of purchase to be free
of manufacturer’s defects. Seller’s and manufacturers only
obligation shall be to replace the product proven to be
defective. Neither the seller, nor the manufacturer, shall be
held liable for any loss, inconvenience, damage, or injury,
either direct or consequential, arising out of the use of, or
inability to use the product. Before using, user shall determine
the suitability of the product for it’s intended use and assumes
all responsibility, risk, and liability, whatsoever in
Note: Customer is responsible for condition of all returned
product and freight charges for product return, regardless of
reason for it’s return. See “Product Return Policy.” AEROFLOW,
CORP. IS NOT RESPONSIBLE FOR INCORRECT PRODUCT CHOICES OR
UNSUITABILITY OF PRODUCT FOR CUSTOMER.
· AeroFlow, Corp. personnel and guidelines attempt to assist the
customer based upon general information and acceptance of
product by pre-production testers and customer input. Many
variables enter into whether a product works or does not work
for people, such as: type of helmet used, rider height, weight,
build, motorcycle modifications (seats, handlebars, bar backs,
mirrors, lights, safety bars, etc.), windscreen height choice,
· AeroFlow, Corp. not responsible for incorrect product choice
based upon customer not knowing the correct manufacturer’s model
year or designation of his or her bike. The bike’s model year is
not necessarily the same as the year in which it was first
· Customer is responsible for the correct choice of product.
AeroFlow, Corp. assumes no responsibility for the product’s
suitability/unsuitability for the customer.
DAMAGE OR LOSS CAUSED BY THE FOLLOWING CONDITIONS VOID AEROFLOW,
CORP. PRODUCT WARRANTY:
· Misuse/improper use
· Improper Installation
· Alteration of product (ie. Drilling, Cutting)
· Mounting accessories that interfere with function of screen or
add weight or wind resistance
· Radar Detectors
· Garage Door Openers
· GPS, Fast-Trak Transmitters, etc.
· Use of non-AeroFlow supplied mounting hardware
· Over tightening mounting hardware
· Loss of hardware/product due to improper maintenance (loose
· Cutting while opening box
· Use of chemical threadlocker, i.e. Loctite® on any AeroFlow
mounting hardware (Fumes from curing will crystallize/shatter
· Intentional or accidental use of chemicals on screen
· Ammonia-based cleaners (i.e. Windex®)
· Brake Fluid
· Harsh chemicals or cleaners
· Road Hazards
AEROFLOW, CORP. PRODUCT RETURN POLICY
ALL WARRANTY CLAIMS OR RETURNS OF PRODUCT PURCHASED THROUGH A
DEALERSHIP MUST BE HANDLED THROUGH THE DEALERSHIP
WARRANTY INSPECTION / WARRANTY RETURNS: Return Authorization
Number (“RAN”) Required
· All product being returned for warranty inspection (and
non-warranty returns) MUST be authorized by AeroFlow, Corp., and
have the “RAN” clearly marked on the outside of the shipping
package. To obtain “RAN” contact AeroFlow at
714-777-4844 Monday-Friday from 7 AM to 3:30 PM Pacific Time.
Send returns to: 4420 E Miraloma Ave, Suite
C. Anaheim, CA 92807
· We reserve the right to limit
returns or exchanges regardless of receipt.
· AeroFlow, Corp. must receive returns within 30 days of
issuance of “RAN.”
· AeroFlow, Corp. reserves the right to inspect and determine
the validity of all warranty claim product.
· AeroFlow, Corp. reserves the right to refuse returned product
without a “RAN.” Unauthorized returns will be returned to sender
at sender’s expense. We will not accept collect shipments. We
cannot be responsible for unauthorized returns, and are not
responsible for products lost or damaged by carrier (authorized
or unauthorized returns).
· All products returned for warranty inspection and found to be
defective will be replaced at no additional charge to customer.
· Customer is responsible for all shipping and handling fees of
all products being returned for any reason (warranty, customer
returns, exchanges, etc.).
RETURNS / EXCHANGES / REFUNDS (Non-Warranty): Return
Authorization number (“RAN”) Required
· AeroFlow, Corp. products may, within 30 days of receipt by
customer, be returned for credit, exchange or refund within the
following parameters. In addition, all items returned to us,
other than manufacturing defects, will be accepted at our
discretion only if they meet our resalable condition policy.
· AeroFlow, Corp. charges Restock Fees on all returned products.
Amount of Restock Fee depends upon condition of product when
received at AeroFlow, Corp. and are at the discretion of
· Restock fees will be deducted from refund.
· $20 Restock Fee on unused, UNMOUNTED, undamaged products.
· 15% to 25% Restock Fee on used, MOUNTED, undamaged products.
· 30% to 50% Restock Fee will be assessed on Used, Mounted
products showing damage at time of inspection at AeroFlow, Corp.
· Unauthorized returns may be refused and returned to sender.
· You must return product within 30 days of receiving a “RAN.”
· All products returned to AeroFlow, Corp. MUST BE CLEAN (no
bugs, etc.), PROPERLY WRAPPED and SECURELY BOXED to prevent
damage during shipping. Products damaged during shipping will
affect your restock fee. We assess Restock Fees based upon
condition of product when received at AeroFlow, Corp.
· ALL MOUNTING HARDWARE (brackets, screws, unused adhesives,
edgings, etc.) MUST BE RETURNED. You may be charged for missing
hardware, whether lost in shipment or just not returned.
· Credit or Refund are for cost of product only and do not
include shipping and handling fees.
· Refunds will be issued in the same method of payment as
original purchase payment (credit card refunds issued only to
same credit card as original payment).
VISIBLE IN-TRANSIT DAMAGE / FREIGHT CLAIMS
Upon receipt of an obviously damaged package (crumpled boxes
and/or boxes with holes in them), you may:
· REFUSE DELIVERY. Make sure the driver makes note of refusal
due to In-Transit Damage. Notify us immediately. The package
will be returned to AeroFlow, Corp. AeroFlow, Corp. will file
Damage Claim with carrier and contact you regarding replacement.
· ACCEPT THE DAMAGED PACKAGE. Make sure the driver makes note of
visible damage to package. Notify us immediately. Immediately
inspect parts for damage due to carrier handling. If damage is
· YOU MUST IMMEDIATELY FILE A DAMAGE CLAIM WITH THE CARRIER. The
carrier will instruct you how to process a damage claim, or if
the carrier is UPS, go online at www.ups.com to Report a Damaged
· YOU MUST KEEP ORIGINAL BOX AND ALL PACKAGING AS RECEIVED.
Without the complete package (shipping box, all interior
packaging, as well as merchandise), the carrier cannot verify
the damage and will void your claim.
· Do not return package to us. If you accept delivery of a
damaged package, you must file any damage claims.
If the damaged package was sent through the U.S. Postal Service,
contact your local postmaster for instructions. The original box
and all packaging must be retained for USPS inspection. Do not
return package to us, but please notify us so we may assist
SHORTAGES (MISSING PARTS) / CONCEALED DAMAGE
· All package must be inspected carefully and immediately upon
· Shortages or concealed damage must be reported to AeroFlow
within 5 days of receipt.
· Claims will not be accepted after 5 days of receipt.
· Purchaser will be charged for replacement of missing or
damaged parts, including shipping and handling, if claim not
filed within 5 days.
· Be sure to thoroughly check box and under all packaging
materials before discarding box. Some mounting brackets and
hardware are secured under corrugated cardboard that is glued to
bottom of box. Mounting instructions and hardware are enclosed
in plastic bags.
By placing an order you are purchasing the products you have
selected. Your order is subject to
acceptance by us and may be refused or adjusted for any reason, including
credit concerns, unusual volumes, shipping addresses or
warranted previous purchase discount.
What information do we collect?
We collect information from you when you place an order,
subscribe to product updates, respond to a survey or fill out a
form. When ordering from our site, as appropriate, you may be
asked to enter your: name, e-mail address, mailing address,
billing address, phone number or credit card information. You
may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of
the following ways:
• To improve our website
(We continually strive to improve our website offerings based on
the information and feedback we receive from you)
• To improve customer service
(Your information helps us to more effectively respond to your
customer service requests and support needs)
• To process transactions
(Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any
reason whatsoever, without your consent, other than for the
express purpose of delivering the purchased product or service
• To send periodic emails
(The email address you provide for order processing, will only
be used to send you information and updates pertaining to your
order. If you decide to opt-in to our mailing list, you
will receive emails that may include company news, updates,
related product or service information, etc.)
Note: If at any time you would like to unsubscribe from
receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the
safety of your personal information when you place an order. We
offer the use of a secure server. All supplied sensitive/credit
information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers
database only to be accessible by those authorized with special
access rights to such systems, and are required to keep the
information confidential. After a transaction, your
private information (name, address, phone number, credit cards,
etc.) will not be stored on our servers.
visiting the website.
Cookies are small files saved to the users computers hard drive
that track, save and store information about the users
interactions and usage of the website. This allows the website,
through it's server to provide the users with a tailored
experience within this website.
Users are advised that if they wish to deny the use and saving
of cookies from this website on to their computers hard drive
they should take necessary steps within their web browsers
security settings to block all cookies from this website and
it's external serving vendors.
No personal information is stored, saved or collected.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties
your personally identifiable information. This does not include
trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. We may also
release your information when we believe release is appropriate
to comply with the law, enforce our site policies, or protect
ours or others rights, property, or safety. However,
non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary
precautions to be in compliance with the California Online
Privacy Protection Act. We therefore will not distribute your
personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens
Online Privacy Protection Act), we do not collect any
information from anyone under 13 years of age. Our website,
products and services are all directed to people who are at
least 13 years old or older.
modification date below.
This policy was last modified on 2/19/2013.
contact us using the information below.
PO Box 765
Atwood, California 92811